Instagram AI Sales Agent | Kandid
Instagram AI Sales Agent
Turn Instagram Followers
Into Paying Customers
Kandid brings your AI sales agent to Instagram - trained on your products, ready to answer every DM and turn every comment trigger into a sales conversation.
All conversations flow into one unified inbox alongside your website and WhatsApp chats.
Your AI salesperson, on Instagram
Followers DM you expecting fast, helpful answers. Kandid delivers - at any hour, for every follower, without burning out your team.
Auto-reply to every DM
Kandid responds to every Instagram Direct Message instantly - answering product questions, sharing recommendations, and guiding customers toward purchase at any hour.
Comment-to-DM automation
When someone comments a keyword on your post or reel, Kandid automatically slides into their DMs with a personalized reply - turning viral moments into sales conversations.
Product showcase in chat
The AI recommends the right products based on what the customer asks - with details, images, and a direct path to your Shopify store to complete the purchase.
How it works
3 steps to selling on Instagram
01
Connect your Instagram Business account
Link your Instagram account to Kandid through a simple OAuth flow. No developers, no API keys - just a few clicks.
02
Set up comment triggers and DM flows
Define keywords that trigger automatic DMs from your posts and reels. Kandid handles the rest - personalized, on-brand, always on.
03
Start converting followers into buyers
Your AI sales agent is live on Instagram. It answers DMs, showcases products, and hands off to your team when human judgment is needed.
What brands see when they add Instagram
300%
Conversion Rate Uplift
Average across partner brands
24/7
Auto-reply Coverage
Every DM answered, any time
+80%
Session Duration
More time spent on your store
+23%
AOV Growth
Higher average order value
Built for how D2C brands use Instagram
Whether you're running a product drop, posting reels, or responding to story replies - Kandid handles the inbox automatically.
Influencer drops & launches
Run a product drop? Keywords in comments automatically trigger DMs with product links - capturing every buyer at peak excitement.
Story & reel engagement
Every DM reply to your story or reel is handled by your AI agent - turning passive viewers into active shoppers.
Product discovery
"Where can I buy this?" gets answered instantly with the right product link, price, and availability from your Shopify store.
One inbox for every channel
Instagram is one piece of a complete platform. Kandid gives you a single place to manage website, WhatsApp, and Instagram conversations - with shared analytics and AI insights across all three.
Unified inbox
Instagram, WhatsApp, and Website conversations all appear in one place - no app switching, no context lost, no missed DM.
Conversation analytics
See which posts drive the most DMs, what products get asked about, and how your Instagram channel contributes to revenue.
AI-powered tagging
Every Instagram DM is automatically analyzed and tagged - surfacing customer intent, product interest, and support topics across your whole inbox.
Everything you get with Instagram
All Instagram features are included across every Kandid plan.
- Automated replies to every Instagram DM
- Comment-to-DM triggers with keyword matching
- AI-powered product recommendations in chat
- Shopify catalog sync - always up to date
- Human handoff with configurable working hours
- Unified inbox with Website and WhatsApp
- Conversation analytics and AI tagging
- Filter conversations by product, date, or intent
- Contact details and order history in side panel
- Export conversations for your records
Selling on other channels too?
Kandid works across your website, WhatsApp, and Instagram - all from one platform.